Refund policy

Your complete satisfaction with our product is guaranteed or items may be returned or exchanged within 30 days from when it was shipped, with a Return Merchandise Authorization. You will be responsible for return shipping and insurance fees. To receive a return authorization on orders shipped within the United States follow the steps outlined below.

Please note that to be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 30 days.

If a package or item arrives damaged, please refuse the shipment or call us immediately at 508-872-5454. Please retain all packing materials unless instructed otherwise by Barmakian Jewelers. Claims for damaged or missing items must be reported immediately after you receive your order. Barmakian Jewelers will not be responsible for lost or damaged returned shipments.

NON-REFUNDABLE ITEMS

- Diamonds purchased as part of our Barmakian Diamond Upgrade Program May not be returned for credit.
- Special orders are final sale and are not eligible for a refund.
- Exchanges, repairs, or resizing.
- Items that became damaged or defective after delivery.
- Engraved items
- Returns without a Barmakian authorization code, returns sent C.O.D., and improperly or uninsured packages will be refused upon receipt.
- Returns with missing paperwork or product will not be processed.
- Item(s) shipped over 30 days from sales receipt.

Our full return/refund policy can be found on the web site at www.barmakian.com//pages/service-return-policy